mr77 Privacy Policy

2 What Information We Collect

mr77 may collect the following types of information from its users:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for verification purposes)
• Address and country of residence
• Photo or scanned identity documents (for KYC verification)

2.2 Contact Information

• Email address
• Mobile number (for bKash, Nagad, Rocket transactions)

2.3 Financial Information

• Mobile banking account numbers (bKash, Nagad, Rocket)
• Bank account details (for bank transfers)
• Transaction history and records of deposits and withdrawals

2.4 Technical Information

• IP address, device type, and operating system
• Browser information and cookie data
• Site usage logs and session information
• Click and navigation behavior

2.5 Gaming Activity

• Betting history and gaming patterns
• Preferred game categories
• Bonus and promotion usage details

3 How We Collect Information

mr77 collects your information in the following ways:

• Directly provided: You provide information yourself when registering, logging in, or using our services.
• Automatic collection: Information is gathered through cookies, beacons, and log files when you browse our site.
• Third parties: Necessary information is obtained from payment processors (bKash, Nagad, Rocket) and identity verification agencies.
• KYC process: Documents are collected to verify your identity in order to meet legal obligations.

4 How We Use Your Information

mr77 uses the collected information for the following purposes:

4.1 Account Management

Your identity and contact information is used to create, verify, and manage your account. After registration, you can securely log in using mr77 Login.

4.2 Financial Transaction Processing

Financial information is used to correctly process deposit and withdrawal requests and to prevent financial fraud. Accurate payment details are required for a minimum deposit of ৳200 and a minimum withdrawal of ৳800.

4.3 Providing Customer Support

Our 24/7 live chat support team may view your account information to resolve your issues quickly.

4.4 Responsible Gaming

Gaming behavior is analyzed to identify the risk of problem gambling and to impose restrictions where necessary. Visit our Responsible Gaming page to learn more.

4.5 Legal Compliance

Specific information is retained to comply with anti-money laundering (AML), counter-terrorism financing (CTF), and applicable regulatory requirements.

4.6 Service Improvement

User behavior is analyzed to improve mr77's platform, game selection, and overall experience.

4.7 Marketing Communications

With your consent, promotional offers, bonuses, and updates may be sent to you. You can opt out of these communications at any time.

5 Sharing and Disclosure of Information

mr77 does not sell, rent, or commercially disclose your personal information to any third party. However, information may be shared in the following limited circumstances:

• Service providers: Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, banks), identity verification agencies, and technology support providers.
• Legal obligations: Information may be disclosed in response to court orders, government directives, or regulatory body requests.
• Security protection: Information may be provided to investigative agencies to prevent fraud, money laundering, or other illegal activity.
• Business changes: In the event of a change of ownership, merger, or acquisition of mr77, information may be transferred — however, the new entity will remain bound by this Policy.

We maintain non-disclosure agreements (NDAs) with all third parties and require them to comply with mr77's privacy standards.

6 Data Security Measures

mr77 uses industry-leading security measures to protect your information:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is sent through encrypted channels.
• Database Encryption: Stored sensitive data (passwords, financial information) is kept in encrypted format.
• Two-Factor Authentication (2FA): Two-step authentication is available to add an extra layer of security to your account.
• Access Controls: Only authorized staff can view your information within the scope required for their role.
• Regular Security Audits: Our systems are regularly tested for vulnerabilities and improved accordingly.
• Firewall and DDoS Protection: Servers are kept secure against external attacks.

However, absolute security on the internet cannot be guaranteed. If you suspect a security issue, please contact us immediately.

7 Cookie Policy

The mr77 website uses cookies and similar technologies. Cookies are small text files stored on your device.

7.1 Cookies We Use

• Essential cookies: To maintain login sessions and keep core platform functionality active.
• Functional cookies: To remember your preferences (such as language and interface settings).
• Analytics cookies: To understand site usage and improve our services.
• Security cookies: To detect and prevent fraud.

7.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, disabling certain cookies may limit some platform functionality.

8 Data Retention Period

mr77 does not retain your information longer than necessary. The data retention policy is as follows:

• Active accounts: Identity and financial information is retained for the entire duration that the account remains active.
• Closed accounts: Certain information may be kept for up to five years after account closure to meet legal obligations.
• Transaction records: Financial transaction records are retained in accordance with regulatory guidance.
• Technical logs: System logs are generally deleted after 90 days.

After the specified retention period, information is securely deleted or anonymized.

9 Your Rights

You have the following rights regarding your personal information:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of any inaccuracies in your information.
• Right to erasure: In certain circumstances, you may request deletion of your information (where no legal obligation requires its retention).
• Right to restrict processing: In certain circumstances, you may request that processing of your information be limited.
• Right to object: You may object to the use of your information for marketing purposes.
• Right to data portability: You may request your information in a structured digital format.

To exercise these rights, contact us via live chat or email. We will respond within 30 business days.

10 Privacy of Minors

mr77's services are intended solely for individuals aged 21 and above. We do not knowingly collect any information from persons under the age of 21.

Age is verified at the time of registration. If a minor has inadvertently created an account and this comes to our attention, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes a minor is using mr77, please notify our support team immediately.

11 International Data Transfers

Our servers and service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally.

For international transfers, we ensure that adequate data protection measures are in place in the destination country and that the transfer is completed in compliance with applicable law. We work only with trusted partners who maintain international data protection standards.

12 Policy Changes

mr77 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will change.
• You will be notified by email of significant changes.
• Continued use of the platform after changes have been made will indicate that you have accepted those changes.

We recommend reviewing this page regularly. Previous versions can be sent upon request.